Heart-stopping thriller from the master of suspense. Bad things are starting to happen at the Pendleton, an eerie building with a tragic past. For its residents - among them ex-marine Bailey Hawk, songwriter Twyla Trahern and her young son Winny - the Pendleton is a sanctuary, its dark past all but forgotten. But now phantom voices mutter in strange tongues, not-quite-human figures lurk in the basement and elevators plunge into unknown depths. Whatever drove past occupants to their unspeakable fates is at work again. As nightmare visions become real, a group of extraordinary individuals hold the key to humanity's destiny.